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Secure payment at Shelf2000
Secure payment for orders placed at Shelf2000 is managed through the payment methods available during checkout. Our online shop is intended exclusively for businesses and professionals.
Before confirming your order, you will be able to review the total amount and select one of the payment methods available for your location and type of purchase.
Available payment methods
Depending on the order and billing country, Shelf2000 may offer the following payment methods:
- PayPal: payment using a PayPal account.
- Credit or debit card: payment processed through the PayPal payment gateway when this option is available.
- Bank transfer: using the bank details provided during checkout or in the order confirmation.
The payment methods available for your order will be displayed before you complete your purchase.
Payment through PayPal
When you select PayPal, you will be redirected to its payment environment to authorise the transaction. You may use your PayPal account or, when offered by PayPal, pay by credit or debit card without creating an account.
The availability of card payment as a guest depends on PayPal’s security checks, criteria, configuration and the customer’s location.
You can find further information in the PayPal Security and Protection Centre .
Protection of payment data
When payment is made through PayPal or by card using its payment gateway, the financial details are entered and processed within PayPal’s environment. Shelf2000 does not receive or store the full card number, card security code or PayPal login details.
Communication with our online shop takes place through an encrypted HTTPS connection. However, no Internet-connected system can guarantee absolute security, so we recommend using updated devices and trusted networks.
Payment by bank transfer
If you select bank transfer, please include the order reference in the payment description. The order will be considered paid once the funds have been received and confirmed in our bank account.
Preparation or manufacture of the order will begin after receipt of payment has been confirmed. Any bank charges associated with the transfer are the customer’s responsibility.
Payment confirmation
After the transaction has been completed successfully, you will receive an order confirmation at the email address provided during checkout.
If the payment appears as pending, declined or incomplete, check the information entered or contact your bank or payment provider. You may also contact Shelf2000 before attempting the payment again to avoid creating duplicate orders.
Recommendations for preventing fraud
- Check that you are visiting the official Shelf2000 domain before entering any information.
- Never share passwords, verification codes, PINs or card security codes.
- Shelf2000 will never request your PayPal password by email, telephone or WhatsApp.
- If you receive a suspicious payment request, contact us before completing the transaction.
Payment refunds
When an authorised refund is applicable, it will be processed in accordance with our sales and cancellation terms. The time required for the funds to appear in your account may depend on the payment method, bank or payment provider.
Please read our terms and conditions and privacy policy .
Do you need help with a payment?
If you have any questions or experience a problem during the payment process, contact Shelf2000 and include your order reference. Do not send full card details, passwords or security codes.
Email: administracion@shelf2000.es
Telephone: +34 911 489 966
WhatsApp: +34 657 131 380
